Parcel Post | Post Aruba

About this service

Parcel Post is Post Aruba's most economical option for sending packages internationally. Whether it's a gift, goods, or a product, we'll get it there safely to over 200 territories through the Universal Postal Union (UPU) network.

Delivery generally takes 6–15 business days depending on the destination country. Delivery times may vary due to customs processing.

How it works

Pack your item securely and make sure the recipient's address is clearly written on the outside.
Bring your parcel to the Post Aruba office in Oranjestad. Our staff will weigh it and confirm the rate.
Pay at the counter and receive your receipt. Tracking may be available depending on the destination.
Your parcel is processed and dispatched. Delivery takes approximately 6–15 business days.

Requirements

Maximum weight: 20 kg
Maximum length: 1.05 m
Maximum combined length + girth: 2 m
Minimum size: 10 × 7 cm
Recipient's full name and complete address, including country
Return address on the parcel
Securely packed, no exposed sharp edges or unprotected fragile items

Need packing materials? Pick up boxes, bubble wrap, tape, and envelopes at the Post Aruba Shop.

Prohibited items

The following items cannot be sent via Parcel Post. Attempting to send prohibited items may result in confiscation or return.

Dangerous & Restricted

Flammable, explosive, corrosive or toxic substances • Pressurized or liquid-filled containers • Unprotected blades, needles, or pointed items • Radioactive or magnetic materials

Other Prohibited Items

Perishable food or biological material • Counterfeit or replica branded products • Banknotes and coins (use Registered Mail) • Items restricted by the destination country

Rates & service comparison

Parcel Post Rates

Rates vary by weight (up to 20 kg) and destination zone.

USE PRICE CALCULATOR

Compare Services

Parcel Post: 6–15 business days (economical)
EMS Service: Priority handling with end-to-end tracking
Registered Mail: 6–15 business days with added security

Need it faster? See our EMS Service page.

Frequently Asked Questions

What is the maximum weight for Parcel Post?

20 kg per parcel. For heavier or bulkier shipments, please contact our Business Solutions team for a tailored quote.

How long does delivery take?

Approximately 6–15 business days depending on the destination. Times may vary due to customs processing in the destination country.

Can I track my Parcel Post shipment?

Tracking availability depends on the destination country. Ask our staff at the counter for tracking options when you drop off your parcel. You can also use our Track & Trace tool once you have your tracking number.

What happens if my parcel cannot be delivered?

If the parcel cannot be delivered, the destination postal service will attempt to notify the recipient. If unclaimed, it may be returned to the sender. Always include a return address on the outside of the parcel.

Can I send food or perishables?

Generally no. Perishable items are not permitted via standard Parcel Post as they may deteriorate in transit. Contact us if you have a specific item in mind, and we can suggest alternatives.

What if my parcel is damaged in transit?

Contact Post Aruba Customer Service with your receipt and tracking reference. For high-value items, we recommend using Registered Mail or declaring a value for secure packaging.